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Process mapping – visual and powerful
Process mapping gives a picture that is worth a thousand words when it comes to improving the functioning of an organisation. ISO 9001 promotes the use of a process-oriented approach when developing, implementing, and improving the effectiveness of a management system. However, ISO 9001 does not require the flow to be mapped. Yet it is worthwhile to do so. -
Building a high performance culture – an asset in the war for talent
The war for talent is one of the biggest challenges facing companies today. What is the best strategy to gain the upper hand? Salary and benefits are important, but what really contributes to employee engagement is good cultural engagement. A high-performance culture attracts and retains talent. What exactly is this and how do you start building a high-performance culture?